Subcontractor Information

Onboarding forms

Insurance requirements

Vendors and contractors working for our property owners must maintain minimum amounts of insurance. Requirements vary with the type and hazard of the work and other factors specific to some operations.

Coverages and limits are minimum requirements and in no way limit the contractor's liability. A certificate of insurance listing our company as the certificate holder must be submitted before work begins. Certificates must show policy numbers, effective dates and limits. Renewal certificates are due annually.

Invoice requirements

Please include on every invoice:

• Invoice date
• Remittance address
• Work order number (if applicable)
• Service date(s)
• Description of service(s) provided
• Your contact information (address, phone and email)

How to submit invoices

1. Email to billing@goreliabuilt.com
2. Mail to Reliabuilt Contracting LLC, 817 Ulrich Avenue, Louisville, KY 40219
3. Fax to (502) 470-7353

• Submit each invoice only once.
• Email or fax each invoice separately, as its own attachment or fax.
• Sending invoices to a branch office or a property or project manager will delay processing.
• Please do not send a statement after submitting the invoice.

Payment processing

We process invoices every day and pay once a week. Each invoice goes through several steps and approvals before payment, and the time can vary, for example when information is missing or the work needs review. It generally takes up to 15 days to receive payment after we receive an invoice, including mail time.

Payment options

We pay by ACH direct deposit (free; complete the ACH form above with a valid email and a voided check) or by paper check mailed through the U.S. Mail. Project managers will not meet you at a job site or anywhere else to hand over checks. Checks can be mailed or picked up at the office on Tuesdays and Fridays.