How Reliabuilt's Quotes Work

We hear this question a lot from first-time customers: how is the quote different from what I have gotten before? The short answer is that a Reliabuilt bid is itemized, fixed and given to you in writing before any work starts. Here is what that looks like from start to finish.

It starts with a request. You fill out the form or call us, and we schedule an on-site assessment within 1 to 3 business days. We come to the property, walk the job with you or your agent, take photos and measurements, and ask the questions that will pin down the scope. For rentals, we can coordinate directly with a property manager and do the walk-through without the owner needing to be there.

After the assessment, we build the quote. It is a full itemization of the job: each trade and each material on its own line, with a quantity and a price, so you can read exactly what you are buying. For a kitchen remodel that might be: cabinets and hardware, countertops, tile and grout, appliance hookups, electrical work, plumbing, drywall and paint, and clean-up. Nothing is bundled into a single labor and materials line that you cannot review.

The price on that bid is fixed. When we start work, we do not come back to you saying it turned out to cost more. The only time the price changes is if the scope changes: if you decide mid-project to add a window, or if we open a wall and find something that could not have been seen before the work started. When either of those happens, we stop and send a written change order before we do the additional work and charge for it. The original scope is not reopened.

Once you approve the bid, we coordinate the start date. Our crew shows up in a stocked box truck with the materials and tools the job needs, so the first day is not a materials run day. When the job is done, our labor comes with a 1-year labor guarantee.